How to Access and Filter Jobs?

Have more questions? Submit a request

Jobs are the heart of the Zuper Web-App. All jobs available in the Zuper app can be accessed through our Jobs Listing Page.

Accessing Jobs

To access a specific job, you need to navigate to the Jobs Listing Page

  1. Click on the "Jobs" icon in the Menu.
  2. By default, your open jobs will be listed in Descending Order of their respective Scheduled Time.
  3. You can sort them by using the Jobs Sort drop-down 
    1. Scheduled Time: Sorts your jobs based on their Scheduled Time either in an ascending or descending order.
    2. Job Priority: Sorts all your jobs based on their Priority in ascending or descending order.
    3. Job ID: Sorts all your jobs using their unique Job IDs in ascending or descending order. 

mceclip0.png

Filtering Jobs

You can narrow down your search for a particular job by using our Intelligent In-Built Filters. You can access them by clicking on the "Filters" icon which is located right below the Create New Job button.

mceclip1.png

  1. Search: Fetches a list of jobs that contain the keyword that can match with your Job Title.
  2. Filter by Job Category: Narrows down jobs of a specific category.
  3. Filter by Priority: Filters jobs based on their respective priority.
  4. Filter by Due Date: Spots jobs that have similar due dates
  5. Filter by Service Date: Refines jobs based on the selected date. 
    1. You can use this filter to either list jobs for a specific day or date or month. 
    2. You can also create a "Customer Date Range" by using the From Date and To Date calendar fields.mceclip3.png
  6. Filter by Customer: Lists down all jobs of a specific customer.mceclip2.png
  7. Filter by Scheduled Status: Picks out and groups jobs based on the status of their schedule (scheduled, unscheduled, overdue). Helps maintain service SLA. 
  8. Filter by Assignment Status: Groups jobs based on their respective assignment status (assigned and unassigned).
  9. Filter by Team: Narrows down jobs that are assigned to a specific team.
  10. Filter by Assigned Employee: Displays jobs that are assigned to a particular employee.
  11. Filter by Job Type: Refines jobs based on their recurrence type (recurring or non-recurring)
  12. Filter by Job Status Type: Identifies jobs that have a similar status update ((started, on-hold, on my way, etc).
  13. Filter by Creation Date: Narrows down jobs that are created on the same day.
  14. Filter by Created User: Discerns jobs that are created by the same user. 
  15. Filter by Customer Feedback: Filters jobs by their customer feedback (happy, neutral, and unhappy)
  16. Filter by Tags: Lists down jobs that have the same tag in their job details.
  17. Filter by Custom Fields: Identifies jobs with similar keyword or information listed on their custom job field

Once you have selected the required filter options based on your requirement, click "Apply Filters" to see the filtered list of jobs. 

Saving Your Filters

  1. Once you create a custom filter, you can save it for future use by using the Save icon which is located next to the Filter Option.
  2. Clicking on Save will prompt the Save Filter dialog.mceclip0.png
  3. As you save your quick filter, you can share it with the rest of your team by expanding its accessibility to selected users or team members.
  4. Name the filter and select users who should have access to your filter.
  5. Confirm your selection by click on Save Filter.
  6. Once a filter is saved, you can view it in the "Quick Filters" shortcut which is displayed above the Jobs Listing Table. mceclip5.png

Articles in this section

Was this article helpful?
1 out of 1 found this helpful
Share

Comments

0 comments

Please sign in to leave a comment.